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Furnest – Return and Exchange Policy
Customer comfort is our priority.
At Furnest, we aim to provide a safe and reliable shopping experience, so we’ve set a clear exchange and return policy that protects all our customers' rights.
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Free Shipping: We offer free shipping to all Egyptian governorates with no extra fees.
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Inspection Before Payment: You can fully inspect the product before paying to make sure it matches your order.
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Exchange and Return: If there's a manufacturing defect, the customer has the right to request an exchange or return according to the warranty terms, provided the product is in its original condition.
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3-Year Warranty: All Furnest products come with a three-year warranty against manufacturing defects.
Exchange and Return Conditions:
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Any issue must be reported immediately upon receiving the product.
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The product must be in its original condition with no abnormal use.
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The warranty does not cover damage caused by misuse or breakage.
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The customer service team reviews each case before approving an exchange or return request.
Furnest – Home & Office Furniture
Your trust is the foundation of our success... and your satisfaction is our priority.
