Refund policy

Furnest – Return and Exchange Policy
Customer comfort is our priority.

At Furnest, we aim to provide a safe and reliable shopping experience, so we’ve set a clear exchange and return policy that protects all our customers' rights.

  • Free Shipping: We offer free shipping to all Egyptian governorates with no extra fees.

  • Inspection Before Payment: You can fully inspect the product before paying to make sure it matches your order.

  • Exchange and Return: If there's a manufacturing defect, the customer has the right to request an exchange or return according to the warranty terms, provided the product is in its original condition.

  • 3-Year Warranty: All Furnest products come with a three-year warranty against manufacturing defects.

Exchange and Return Conditions:

  • Any issue must be reported immediately upon receiving the product.

  • The product must be in its original condition with no abnormal use.

  • The warranty does not cover damage caused by misuse or breakage.

  • The customer service team reviews each case before approving an exchange or return request.

Furnest – Home & Office Furniture
Your trust is the foundation of our success... and your satisfaction is our priority.